Real insight. Better revenue.

Full-service behavioral-health billing & revenue cycle management.

HRI runs the full revenue cycle for RTC, detox, PHP & IOP programs — benefits to appeals — with payer intelligence at every stage.

  • Every stage handled — VOB, auth, claims, posting, denials, appeals & reporting
  • Appeals worked at all three levels — what's included is set in writing
  • Payer intelligence built in — finds why revenue is delayed, denied or underpaid
Chris RyanPete Busch Built & led by behavioral-health operators Chris Ryan & Pete Busch — 30+ years combined in behavioral-health revenue cycle Meet Chris & Pete →

The difference

Find what
others miss.

DETOX · RTC · PHP · IOP
Specialized behavioral health

HRI Managed Our billing engagement. We run your billing in full, or share it with your team on a written split of who owns what, and we report every claim to you each Friday. One contract, priced from your numbers: a monthly minimum or a percentage of what we collect, whichever is greater, never both.
All 3 appeal levels First review, second-level, and external — run through Parity, our appeals workspace, scoped to your engagement.
Payer intelligence Payer behavior tracked claim by claim, so the same denial doesn't cost you twice.
Behavioral-health specialists RTC · Detox · PHP · IOP — behavioral health is all we do.

What we do

Every step of the revenue cycle.

We run every stage of the revenue cycle ourselves, so a problem gets caught where it starts instead of bouncing between vendors.

  1. 01

    Benefits, Eligibility & Patient Intake

    Verify coverage and set patients up correctly before the first claim is ever built.

  2. 02

    Authorization & Utilization Review

    Auth and UR workflows managed end-to-end — preparation, scheduling, documentation, deadlines and peer-to-peer coordination.

  3. 03

    Claim Build, Submission & Follow-Up

    Claims reviewed through defined clean-claim controls before submission, with active follow-up worked through to resolution.

  4. 04

    Payment Posting & Reconciliation

    Payments posted and reconciled line-by-line against contracted rates to catch what's short.

  5. 05

    Denials, Appeals & Aged AR

    Root-cause denial resolution, appeals and recovery of stalled aged-AR — worked in priority order.

  6. 06

    Reporting, Underpayments & Payer Intelligence

    Structured reporting plus underpayment detection and the payer intelligence behind every decision.

Behind every claim

A person in treatment is counting on it.

The numbers we chase are sessions, beds and programs that stay open. We run the billing so the people doing the clinical work never have to choose between care and cash flow.

When billing works, treatment continues.

From the field

Notes from live claims work.

Dated notes from the people working the claims. No client is named.

Jul 19, 2026

PB

UnitedHealthcare & UMR: residential checks routing to members

On out-of-network residential claims we keep finding UnitedHealthcare-administered plans, UMR included, either parking claims in post-service review or issuing payment to the member instead of the facility. If the portal says paid and no deposit ever landed, ask the family before you write an appeal — the check may be sitting in their mailbox.

More field notes →

Our approach

How we get you paid.

Health Revenue Intelligence combines behavioral-health billing expertise with payer intelligence to solve the root causes of claim denials and revenue leakage before they compound.

/01

We only do behavioral health

Detox, RTC, PHP and IOP billing is all we work, not one service line among many.

/02

We find why it denied

Before another claim goes back out, we find what caused the denial.

/03

We catch it early

Problems get spotted upstream, before they cost you a month of cash flow.

/04

You get a real team

A named team that knows your census and answers when you call.

From the Insights desk

Field-tested billing guidance.

Plain-English guidance on denials, appeals, coding and payer behavior, written from real behavioral-health billing work.

See all insights →

Not sure where your revenue is leaking?

Start with a billing review.

There is no charge for the review, and you do not need to send patient data. Send a little context and we'll show you where to focus first — which claim issues are worth correcting now, and what they're likely worth.

Last updated: August 29, 2026